General Information

Ticketing Partner

Charlottesville Ballet utilizes Patron Technology, an online software and consulting company that serves the arts and non-profit industries with cutting-edge technology and e-marketing expertise. The innovative ticketing system allows our patrons to:

  • Easily purchase tickets online with fast, easy checkout
  • Access virtual events and video-on-demand programming through the online platform
  • Select “Pick-Your-Own” seating at PVCC for The Nutcracker and Family Series performances
  • Redeem unique discount codes for Charlottesville Ballet shows and events
  • Sign up for our mailing list and receive email reminders and behind-the-scenes information on each production

The PatronTicket system does asses a Service Fee for online orders purchased with a credit card.  You will see a listing  of “Unit Fee” on the checkout page of your cart, which follows the fee prices listed in the following chart:

Ticket PricePer-Ticket Fee
Up to $9.99$1.50
$10 – $19.99$2.50
$20 – $29.99$3.50
$30 – $99.99$4.50

Note on Amex: our credit card processor stopped accepting American Express credit cards as of July 2019. If you are receiving a generic error message while making a ticket purchase or donation to the Ballet with an Amex card, please try an alternate credit card!

Patrons who do not wish to order online can make a ticket reservation with the Box Office by calling 434.218.3652 Tickets will be held at will call and orders paid by cash or check do not have any associated fees.

Questions about your online ticket order?

Email [email protected] or call the box office at 434.218.3652.
Due to staffing, our box office will only be able to take phone calls during the following hours:
Tuesdays, Thursdays, Fridays 10:30AM-12:30PM | Wednesdays & Fridays 2:00PM-3:00PM
Plus two hours before performances

How to Change Your Price Level

Select a seat, then click “Change” next to the Price Level and scroll through the drop down menu to select ticket options for your party (Adult, Child, Student, etc.*).

*Please note there are blue ADA seats for patrons with disabilities or special seating requirements. (MLKPAC in all 3 Orchestra Front sections; PVCC at the ends of Rows C and Q). Please call 434.218.3652 to reserve.

Ticket Policies

Please remember that tickets are non-refundable and all ticket sales are final!  In the event a production is canceled due to inclement weather or other emergency, every reasonable effort will be made to reschedule the performance.  In the event that the production can not be rescheduled, we will be unable to refund or exchange purchased tickets.  However, ticket holders may contact the box office to receive a receipt for a tax-deductible donation.  All programming, casting, and pricing are subject to change.


Charlottesville Ballet values the diverse members of our community and offers discounted tickets to the following patrons for all performances:

  • Children and Youth (ages 3-12)
  • Students (must bring valid photo ID)
  • Seniors (age 62+)
  • Military (members of our Armed Forces; please bring military ID)

Promotions and Discount Codes

Charlottesville Ballet frequently offers ticket promotions to our valued patrons — another great reason to become a Facebook fan or join our mailing list!  If you have a special DISCOUNT CODE for a ticket promotion, you can enter it online during the “checkout” process.

Find the performance information page and click on the “Order Tickets Now” button (which transfers you to the ordering page of the Charlottesville Ballet Box Office).  Add the desired tickets/seats to your cart and continue to click “Next” through the checkout screens until you arrive on the Discounts page that looks similar to the one pictured on the right.  Enter your unique discount code and click “Apply” to receive your promotional offer.

Purchasing tickets through the Academy Center of the Arts?

Look for the “Promo Code” field next to your cart to enter. Make sure you enter this code BEFORE you select your seats!

Discount Code

Group Sales

Come as part of a group of 10 or more and save up to 10% off the total ticket price! Group sales are perfect for:

  • Family get-togethers
  • Civic organizations
  • Church groups
  • Social groups
  • Senior outings
  • University CIO’s

For more information and to reserve your block of tickets, call the Box Office at 434.218.3652 or email [email protected].